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From forms to frequently asked questions, you’ll find it right here. Or get in touch with our friendly Member Care team. They’ll be happy to help.

We're currently receiving an unusually high number of calls, which may result in longer wait times. To help as many members as possible, we have temporarily switched off our web chat service.

For faster service, you may find answers to common questions on our merger update page or by logging into your online account. If your enquiry is not urgent, you can also reach us via email using the form below, and we'll get back to you as soon as possible. Thank you for your patience and understanding—we appreciate your support.

Write

Complete the form below and we’ll get back to you as soon as we can.

Chat

Use the webchat window so one of our team can help you now.

Call

Phone us on 1300 547 873 (Australian callers) or +61 2 8031 5600 (Overseas callers), weekdays between 8.30am and 6.00pm AEST/AEDT.

Sydney

Level 12
28 Margaret St
Sydney NSW 2000

Newcastle

Konara
15 Lambton Road
Broadmeadow NSW 2292

Wollongong

Shop 2
60 Burelli St.
Wollongong NSW 2500

Parramatta

Level 49
10 Darcy Street
8 Parramatta Square
Parramatta NSW 2150

Tamworth

The Atrium
Via Shop 7
345 Peel St.
Tamworth NSW 2340

Wagga Wagga

33 Fitzmaurice St.
Wagga Wagga NSW 2650

Ballina

Shop 7 Wigmore Arcade
141 River St.
Ballina NSW 2478

Orange

Hive Orange
25-27 McNamara Street
Orange NSW 2800

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We acknowledge the traditional owners and custodians of the land throughout Australia and pay respect to their Elders past, present and emerging.

This website is provided to you by Vision Super Pty Ltd ABN 50 082 924 561 AFSL 225054 RSE licence number L0000239 (‘the Trustee’ or ‘we’ or ‘us’) as the Trustee of the Local Authorities Superannuation Fund ABN: 24 496 637 884 (‘Vision Super’ or ‘Fund’). It comprises two URLs: www.visionsuper.com.au (‘the Vision Super website’) and www.activesuper.com.au (‘the Active Super website’). General Fund information is located primarily located at the Vision Super website but may also be accessed from the Active Super website.
The website includes general information or advice only and does not (and should not be taken to) contain any personal advice. It is provided to you, to help you understand our products (including our range of Vision Super products and, from 1 March 2025, Active Super products), services, policies and procedures. It does not take into account your personal objectives, financial situation or needs. You should consider whether it is appropriate for you and your personal circumstances before acting on it and, if necessary, you should seek professional financial advice. Before making a decision to invest in any product available from the Fund, you should read the appropriate Vision Super Product Disclosure Statement (PDS) or the Active Super Saver PDS. The website summarises features of our products only; the relevant disclosure documents and PDSs should be considered for more detailed information. If there is any inconsistency between information on this website and the PDS, the PDS prevails. Past performance is not an indication of future performance.
The general information or advice shown was correct at the time of publication, but may have changed since. In particular, information or advice provided as at a certain date or on the basis of information or sources extracted as at a certain date may have changed. If you would like updated information, please contact us

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