Merger updates

Merger CENTRAL

Here’s where you’ll find the latest news and information about the merger with Vision Super.

It’s happened! Active Super and Vision Super merged on 1 March 2025, creating a fund of around 165,000 members and more than $29 billion in funds under management.

We’ve almost double in size and we’re excited about the benefits this additional scale, expertise and improved efficiencies can bring. 

We’ll still be working to deliver strong long-term returns and excellence in customer service for our members, including those in regional NSW. But as a bigger fund, we’ll now be able to deliver these services at a lower cost.

We're focused on:

Strong long-term investment returns

Excellence in customer service

Lower fees and costs

Key dates ahead

As the two funds come together, there are some important dates you need to be aware of.

Date What's happening

Mid January

Significant Event Notices (SEN) to all members
The previous trustee, LGSS Pty Ltd issued the SENs via email or post.

17 February
from 5pm

The Active Super app disabled.
• The Active Super app is longer available.

17 February
from 5pm

Limited Services Period started for pension members
• Member Online transactions no longer available.

24 February
from 5pm

Limited Services Period started for all other members
• Member Online transactions no longer available.

1 March

Effective date accounts were transferred to Vision Super
• Member and employer contributions will be accepted and applied to your account at the end of the LSP, effective the date the contribution is processed.

18 March

Limited Services Period ends
• Services resume.
• Processing of transactions commences.

New log-in details provided
• Around this time new log-in details will be sent to you so you can set a new password to access your new account(s) online.
• Updated mobile app available.

Early April

Exit letter/Statements sent to members
• This will show your existing account and the final account balance that was transferred to Vision Super.
• This is for your information only. No action is required.

Welcome Pack sent
• This will include important information about your account including your Product Disclosure Statement(s) (PDS) or Member Guide.

Limited Services Period

To allow time for all member account details, data and administration services to be securely transferred to Vision Super, the Limited Services Period is as follows:

Account Based Pension 
 
(incl. Transition to Retirement)

Retirement Scheme 

Defined Benefit Scheme

17 February (from 5pm) to 18 March  

 Accumulation Scheme 

 24 February (from 5pm) to 18 March  


Significant Event Notices

A Significant Event Notice (SEN) will be/was sent to all members in January 2025. 

It contained information that’s specific to you and the type of account and/or investments you have with us. You can find a copy of the SENs below.

The table below provides information and documents that were prepared and issued by LGSS Pty Limited (ABN 68 078 003, AFSL 383558) as trustee for Local Government Super (ABN 28 901 371 321) (also known as Active Super) and is published here (with the consent of LGSS Pty Limited) for the convenience of former Active Super members transferred to Vision Super.


Your previous Active Super accountSignificant Event Notices issued by your former fund

Account-Based Pension
(including Transition to Retirement)

Read SEN D

Defined Benefit Scheme

Read SEN E (Please note, if you received this SEN by post, the chart on page 3, 'Vision Super pension payment dates after SFT', has been amended to include 21 May 2025. )

Retirement Scheme

Read SEN F (Please note, if you received this SEN by post, the chart on page 3, 'Vision Super pension payment dates after SFT', has been amended to include 21 May 2025. )

Accumulation Scheme

SEN A - Transferring to Active Super Saver
Remember, this SEN will apply to any members of your household who are also in the Active Super Accumulation Scheme.

SEN B - Transferring to Active Super Choice

SEN C1.1 - Transferring to Vision Super Saver with insurance
(currently with Basic Insurance Cover only)

SEN C1.2 - Transferring to Vision Super Saver with insurance
(currently with Additional Basic Cover and/or voluntary cover and/or reduced Basic Cover – you may also have standard default basic cover with these other insurances)

SEN C1.3 - Transferring to Vision Super Saver with insurance
(for members who have joined since 2 December 2024 whose insurance status is unknown)

SEN C2 - Transferring to Vision Super Saver without insurance
(currently without insurance)

SEN C3 - Transferring to Vision Super Saver not yet eligible for insurance (currently not eligible for insurance but will become eligible when you meet the criteria of being over 25 and have more than $6,000 in your account)


Frequently Asked Questions

There’s a lot to take in, so if you have questions or need help, please get in touch with our Member Care team.  Or take a look at our full list of FAQs to see if we have it covered. 

 

Have more questions?

Feel free to get in touch with Member Care on 1300 547 873.  We’re here to help.