December Active Insights | News and events

ACTIVE INSIGHTS

December 2023

Message to members

I would like to take this opportunity to thank all our members for their continual support of Active Super in what has been a challenging year, given the cost-of-living crisis and various conflicts happening in different parts of the world.

Persistent inflation and rising interest rates have also burdened household budgets, which in turn have weighed on financial markets and investment returns.

Despite these headwinds, Active Super remains committed to looking after your retirement savings and providing the best possible service for our members.

During the year, we took steps to provide further support by:

Launching a chatbot named Ace which is available 24/7. It is accessible via mobile devices and is powered by WhatsApp to help answer the most commonly asked questions.
Resuming our free retirement seminars to help members prepare for retirement.
Expanding the number of retailers participating in Active Super’s Super Booster^{^} reward program, where members can potentially boost their super balances when they shop^{^^} instore and online.

Following the signing of a heads of agreement in June, our merger discussions with Vision Super continue to progress. Active Super and Vision Super have a similar history as super funds servicing current and former local government employees in our respective states of NSW and Victoria 

Vision Super is aligned with our core values, and this should enable a merged fund to deliver solid long-term returns to maximise retirement outcomes for our members. We will keep you informed as the matter progresses and we remain committed to continue providing high-quality services throughout the merger process.

On behalf of the Trustee Board and the team at Active Super, I would like to wish everyone a happy and festive time with family and friends over the coming holiday season.

Donna Heffernan

Acting Chief Executive Officer

Active Super

^T&Cs apply. See our website www.activesuper.com.au for details.

^^Partner Retailers are subject to change without notice. Depending on the Partner Retailer, rewards can be earned automatically when you shop online or at a physical location at a Partner Retailer site through your linked debit or credit card(s). To find out where you can shop to earn rewards, visit the Super Booster map.