Depending on the type of advice you need, you can book an appointment with our Member Care team or request an appointment with one of our financial planners. If you’re not sure who you need to talk to, give us a call on 1300 547 873 or use the LiveChat window below and we’ll be able to help.
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Talk to our Member Care team – general advice
If you have a question about your Active Super account, or you want to get the facts about super (like how to make additional contributions, limits on additional contributions etc.), call our friendly Member Care team on 1300 547 873 or use the LiveChat window at the bottom right. We’re available 8.30am-6pm weekdays.
Or if you’d like to see us in person, click here to make an appointment now.
Note: This advice will be general only and will not take into account your personal circumstances.
Request a Retirement Health Check
To see if you’re on track for retirement, consider doing a Retirement Health Check with one of our financial planners.
To request an appointment with a financial planner, complete the form here.* Alternatively, call 1300 547 873.
Meet with a financial planner - personal advice
For advice that’s tailored to your financial circumstances, you’ll need to talk to one of our planners.
To request an appointment with a financial planner, complete the form below.* Alternatively, call 1300 547 873.
COMPLETE THIS FORM TO REQUEST AN APPOINTMENT#
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*Active Super financial planners can offer financial advice, at an additional cost. When you first meet with your planner they will discuss and assess your needs. If a fee is payable for the advice you require, you will be advised of the associated cost. It will then be entirely up to you to decide if you would like to proceed any further. LGSS Pty Limited (ABN 68 078 003 497) (RSE L0001243) (AFSL 383558) as Trustee for Local Government Super (ABN 28 901 371 321) (‘Active Super’) has engaged Industry Fund Services Limited (IFS) ABN 54 007 016 195 AFSL No 232514 to facilitate the provision of financial advice to members of Active Super. Advice is provided by one of our financial planners who are Representatives of IFS. Fees may apply. Further information about the advice services that can be provided is set out in the relevant Financial Services Guide, a copy of which is available directly from the financial planner or by calling 1300 547 873. IFS is responsible for any advice given to you by its Representatives.
#The information you provide is collected by LGSS Pty Limited (ABN 68 078 003 497) as Trustee for Local Government Super (ABN 28 901 371 321) (‘Active Super’) for the purpose of administering accounts and letting you know about other services, products and benefits offered by Active Super. If you do not provide the requested information, Active Super may not be able to perform these services. Your personal information may be shared with our administrator, insurer, financial planners, other superannuation trustees and other service providers, in order to provide our services to you. We may provide information to government, regulatory or other bodies if required by law. For further information about how we manage and protect personal information, please refer to our Privacy Policy or by calling us on 1300 547 873. It sets out how we use the information we hold about you, how you can access and correct the information, how you may complain about a breach of privacy and our process for resolving privacy related enquiries and complaints.
